1. Acceptance of Terms
PLEASE CAREFULLY REVIEW THESE TERMS OF SERVICE. THIS DOCUMENT CONSTITUTES A LEGALLY BINDING AGREEMENT.
1.1 The website https://itwdesignstudio.com is owned and operated by ITW Solutions LLP, a limited liability partnership duly registered with the Registrar of Companies (ROC) in Bangalore. Our registered office is located at No. 12, Manjunatha Layout, HSR Sector 7, Bangalore – 560068. The terms outlined herein (“Agreement”) establish the binding terms that govern your use of the site and services, whether you are a customer or a designer. By registering for our services, you acknowledge your comprehension of this agreement. Furthermore, you represent and warrant that you possess the necessary rights, authority, and capacity to enter into this agreement. It is essential that you are at least 18 years old to access and use the site or services. If you disagree with any provisions within this agreement, your usage of the services is prohibited.
1.2 This site is managed and operated by us from our headquarters within India. We make no assertion that materials on the site are suitable or accessible for utilization in other regions. Accessing these materials from locations where their content is prohibited by law is not allowed. Individuals who opt to access this site from locations beyond India are responsible for their compliance with applicable laws and regulations.
1.3 This agreement may be updated periodically. By continuing to engage with this site and utilizing our services post any updates, you indicate your acceptance of the updated terms in their entirety. All updates become effective upon their posting. We recommend checking the “Terms of Service” link on the homepage whenever you visit this site to remain informed about any changes.
2. Purpose of this Privacy Policy
This privacy policy is presented to fulfill the requirements of Section 43A of the Information Technology Act 2000, Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
Introduction to this Privacy Policy
This Privacy Policy outlines the policies and procedures of “ITW Solutions LLP,” concerning the collection, usage, and disclosure of information provided by users and visitors of the website (collectively referred to as “Users”). By accessing the website, every User agrees to abide by the provisions stated within this Privacy Policy.
Interpretation:
Within this Privacy Policy, references to “You,” “Your,” or “User” pertain to the end user who accesses the website or the Services. References to “We,” “Us,” or “Our” indicate ITW Solutions LLP, its affiliates, and partners.
Our Privacy Policy
Our privacy policy, accessible at https://itwdesignstudio.com/privacy-policy, (the “Privacy Policy”), details how we may utilize your personal information. By continuing to use this Site, you acknowledge and accept the Privacy Policy, which is incorporated herein by reference. If you disagree with the utilization of your personal information as described in the Privacy Policy, we kindly request that you exit this Site immediately.
3. Services
3.1. The Services: ITW Solutions LLP, hereinafter referred to as “ITW,” will provide the services as described in the Quote/Production Estimate presented. As a project evolves, there might be instances where the scope of required work undergoes changes. In such cases, ITW will promptly engage in discussions to mutually agree upon any necessary adjustments to the scope of the Services and the Quote/Production Estimate.
Author’s Corrections: Unless explicitly outlined in the Quote/Proposal, we incorporate 2 rounds of revisions for all deliverables following the presentation of an initial concept. Any additional revisions briefed beyond this scope will incur charges in accordance with ITW’s standard hourly rate card.
3.2. Information: To ensure optimal effectiveness, ITW Solutions LLP collaborates with you as a unified team. Often, the progress of ITW’s work hinges on your timely provision of information or data, as well as inputs from your other advisors. For the sake of efficiency, ITW will assume that all information provided by you is complete and accurate unless communicated otherwise.
3.3. Incidentals: If necessary, expenses such as couriers or printed proofs from external printers will be billed to the client.
3.4. Termination: In the event that you decide to terminate the contract after the commencement of work, you will be invoiced for the work that has already been completed.
3.5. Force Majeure: ITW Solutions LLP shall not be held liable for any delays or failures to fulfill their obligations in situations where such delays or failures arise from circumstances beyond ITW’s reasonable control.
4 Pricing and Payment
4.1 When engaging with the services of ITW Solutions LLP, you agree to adhere to our structured pricing and payment terms, as outlined below:
a) Amounts Less Than 50,000: For services with a total cost less than 50,000, the full payment is required in advance before the commencement of the project.
b) Amounts Equal to or Exceeding 50,000: For services with a total cost equal to or exceeding 50,000, the payment can be divided into two installments:
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- First Installment (50% Advance): A 50% payment of the total cost is required in advance to initiate the project.
- Second Installment (50% Upon Completion): The remaining 50% payment is due upon the successful completion of the project.
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4,2 Timely Final Approval: We understand the importance of timely approvals in project progression. In instances where the client does not provide the final approval within the expected timeframe, the balance payment must be submitted before the agreed-upon deadline. This policy ensures that project timelines remain on track and that completion is not hindered by delays in client approvals.
4.3 Third-Party Payment Service Providers: To facilitate the collection of fees and charges, ITW Solutions LLP employs third-party payment gateways or aggregators (referred to as “Third Party Payment Service Providers”). Please note that these Third third-party payment Service Providers operate independently and are not affiliated with ITW Solutions LLP. They are not considered our agents or employees. In instances where you are redirected to external websites or applications provided by these Third Party Payment Service Providers, we wish to emphasize that we bear no responsibility for:
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- The privacy of information shared on such external platforms.
- The security measures employed for safeguarding information, data, and the technology used on these external platforms.
- Any interactions, transactions, or correspondence that may occur between you and these Third Party Payment Service Providers.
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We strongly recommend that you thoroughly review and understand the terms, conditions, privacy policies, and any other relevant policies on the platforms of these Third Party Payment Service Providers before utilizing their services or sharing any information with them.
We recognize that streamlined processes are essential for effective project management, and we appreciate your cooperation in adhering to our payment terms to ensure the successful execution of your projects.
This Agreement pertains to the sale, transfer, or licensing of Intellectual Property Rights in Designs that are created by a Designer for a Customer via ITW Solutions LLP’s platform.
The provisions of this Agreement are applicable to you in your capacity either as a Customer or a Designer, governing the sale, transfer, or licensing of a Design.
Upon a Customer’s selection of a desired Design for their Design Project, both the Customer and the Designer shall be deemed to have formally entered into a legally binding agreement. This agreement entails the delivery of the chosen Design from the Designer to the Customer, operating under the terms specified in this Agreement as presented below, unless the Customer and the Designer independently reach a separate written agreement to the contrary.
5. Scoping:
5.1. As standard practice, ITW Solutions LLP will provide an inclusive scoping document delineating the functionalities incorporated within our range of services for our clients. This encompasses a diverse array of projects spanning creative services, video productions, website designing, and digital marketing. Upon your endorsement and approval of this scoping document, any alterations surpassing the predefined scope will be regarded as distinct updates and will be subject to separate pricing in accordance with the specific service involved.
6. Content:
6.1. Content and Visuals:
You are responsible for furnishing us with essential information regarding your business and marketing objectives. ITW Solutions LLP, referred to as “ITW,” assumes no liability for inaccuracies in content provided by you. Any subsequent changes arising from such inaccuracies may be subject to standard rate charges. Unless explicitly stated otherwise, you are accountable for supplying all requisite textual and graphical materials constituting the content of the project. All content must be delivered in an appropriate digital format, unless a different arrangement is mutually agreed upon beforehand. Images should be submitted in jpeg, gif, tif, png, or psd formats. Text should be submitted in a Microsoft Word document. Failure to provide material in an accessible format might lead to additional costs for retyping text. If the supplied content necessitates significant copywriting, an additional fee may apply.
6.2. Data for Visual Representations: Charts, graphs, and infographics should be provided in Excel format. If substantial content retyping is required, supplementary costs may arise.
6.3. Images Supplied by Client: Client-supplied images must be high-resolution images at 300DPI for print applications. For web-exclusive usage, lower-resolution images are acceptable. ITW Solutions LLP assumes that all images you provide are owned by you or have been procured from legitimate stock libraries and are licensed for your use. Usage of images sourced from Google is not permissible.
6.4. Usage of Children’s Images: In cases where you employ images of children taken by you, we presume that you possess the requisite permissions to utilize these images.
6.5. Usage of Company Identity: You grant ITW permission to employ logos and any other company identity elements for the purpose of creating the project. You agree to indemnify ITW Solutions LLP against any claims arising from your negligence or inability to secure proper copyright permissions for all supplied content.
7. Confidentiality:
7.1. Confidentiality: Subject to legal obligations, ITW Solutions LLP shall maintain the confidentiality of your documents and affairs. Disclosure will be permitted only if you provide consent or if the pertinent circumstances are already in the public domain. However, ITW may disclose your documents and affairs to:
(i) Other service providers engaged in relevant assignments as communicated to ITW by you.
(ii) Affiliates or related parties of ITW.
(iii) Other service providers appropriately delegated by ITW Creative Agency to facilitate comprehensive services for you.
8. Intellectual Property:
8.1. Utilization of Ideas and IP: ITW Solutions LLP reserves the right to develop or employ any ideas, concepts, source code, information, or know-how embedded in materials provided to you, or generated during the course of service provision, for the benefit of other clients.
8.2. Ownership of Materials and Intellectual Property: Upon full payment to ITW Solutions LLP for relevant materials, all products, creative works, design plans, campaign ideas, slogans, copy themes, preliminary sketches, layouts, copy, artwork, production services, marketing material, and digital content shall become your property, except in cases where intellectual property rights are retained by ITW or third parties engaged by ITW.
8.3. Portfolio Presentation: ITW retains the right to exhibit your project on its website and design portfolio solely for promotional purposes.
8.4. Working Files and Copyright: The legal copyright of our working files is owned by ITW. These files encompass design concepts, elements, infographics, fonts, and imagery, among others. Working files are not part of project deliverables unless requested and quoted separately.
9.0. Indemnity:
9.1. Usage Compliance: All services may be employed exclusively for lawful purposes. You agree to indemnify and absolve ITW Solutions LLP from any claims arising from your utilization of our services, which result in damage to you or any other party.
10.0. Liability:
10.1. Limitation of Liability: Our aggregate liability to you in connection with this contract, whether arising from contract or tort, shall not surpass the total price paid by you. We shall not be liable for indirect or consequential losses, including but not limited to loss of profits, business, revenue, goodwill, or anticipated savings.
11. Variation:
11.1. Modification: These Terms and Conditions (and/or the contents of any associated agreement) may be altered or replaced at any point by mutual written agreement. Such modifications shall not affect any existing rights or obligations, unless explicitly specified otherwise.
12. Acceptance of Terms and Conditions
12.1 The act of placing an order for design and/or any other services provided by ITW Solutions LLP, whether through email, verbal communication, or written correspondence, signifies the acknowledgment and acceptance of these terms and conditions. These terms and conditions are readily accessible at our official website: www.itwdesignstudio.com
An estimate that receives validation through the customer’s signature on the estimate or quotation form, or via email, is construed as an endorsement of the estimate or quotation. This endorsement implies full agreement with all the Terms and Conditions outlined herein, establishing a binding Contract for Business between the signatory and ITW Solutions LLP.
Contact Information
For inquiries pertaining to this policy, you can reach out to us through the following means:
- Email: [email protected](with an appropriate subject line)
- Phone: +91-9611115051
Note: I confirm that I have thoroughly read and comprehended the Terms and Conditions presented above. I hereby declare, of my own volition, an unequivocal acceptance of these terms, and I willingly commit to abiding by them.